Terms & Conditions

Last Updated: September 29, 2026

Welcome to Nexora Digital. These Terms & Conditions govern your access to and use of our website and the digital marketing services provided by Nexora Digital.

By accessing our website, submitting an enquiry, requesting our services, or entering into a service agreement with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

  1. About Nexora Digital

Nexora Digital is a digital marketing agency providing digital marketing, branding, website, advertising, content, and related online services to businesses and individuals.

Our services may include, but are not limited to:

  • Social Media Management
  • Search Engine Optimization (SEO)
  • Content Creation and Content Writing
  • Google Ads and Paid Advertising
  • Meta Ads
  • Website Development
  • Email Marketing
  • WhatsApp Marketing
  • Video Marketing
  • Graphic Design
  • Digital Strategy and Consulting

The exact services, deliverables, timelines, and fees for each client will be determined through the applicable proposal, quotation, service agreement, or written communication.

  1. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Copy, reproduce, modify, or distribute website content without permission.
  • Introduce viruses, malicious code, or other harmful material.
  • Interfere with the security or normal operation of the website.
  • Use information obtained from the website to harm or mislead another person or business.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

  1. Digital Marketing Services

Our services are provided according to the scope agreed with each client.

Before beginning a project, we may agree on:

  • Services to be provided
  • Project scope
  • Deliverables
  • Timeline
  • Fees and payment schedule
  • Number of revisions
  • Client responsibilities
  • Advertising budget, where applicable

Any work outside the agreed scope may require additional fees or a revised timeline.

  1. No Guaranteed Results

Digital marketing performance can depend on many factors outside our control, including search-engine algorithms, advertising-platform policies, competition, market conditions, audience behavior, website performance, budget, and the client’s products or services.

Therefore, Nexora Digital does not guarantee specific rankings, leads, sales, revenue, followers, engagement levels, advertising results, or other particular business outcomes unless a specific written agreement expressly provides otherwise.

We will make reasonable professional efforts to perform the agreed services and optimize campaigns based on available information and performance data.

  1. Client Responsibilities

To provide our services effectively, clients may be required to provide accurate and timely information, content, approvals, access credentials, brand materials, advertising accounts, website access, and other materials reasonably required for the project.

The client is responsible for ensuring that:

  • Information supplied to us is accurate.
  • They have the necessary rights to use materials supplied to us.
  • Products, services, claims, prices, and business information supplied for marketing are accurate.
  • Required approvals are provided within the agreed timeframe.
  • Advertising budgets and third-party platform charges are paid when applicable.

Delays caused by missing information, approvals, access, or materials may affect the project timeline.

  1. Advertising Platforms and Third-Party Services

Our services may involve third-party platforms such as Google, Meta, Instagram, Facebook, WhatsApp, email providers, hosting companies, analytics platforms, or other software and services.

Third-party platforms have their own terms, policies, algorithms, fees, and technical requirements.

Nexora Digital is not responsible for:

  • Changes to third-party platform policies.
  • Account suspension or termination by a third-party platform.
  • Algorithm changes.
  • Platform outages or technical failures.
  • Changes in advertising costs or availability.
  • Actions taken by third-party platforms outside our control.

Clients are responsible for complying with the terms and policies of third-party platforms they use.

  1. Fees and Payments

Service fees will be communicated before the commencement of the relevant project or service.

Depending on the project, payment may be required:

  • In advance;
  • In milestones;
  • Monthly; or
  • According to another agreed payment schedule.

Third-party expenses, including advertising spend, domain registration, hosting, paid software, stock assets, plugins, subscriptions, or other external costs, may be charged separately unless otherwise agreed in writing.

If a payment is overdue, Nexora Digital may pause work or access to certain services until the outstanding amount is resolved.

  1. Cancellation and Termination

Either party may request termination of a service arrangement according to the applicable service agreement.

If a client terminates a project after work has commenced, fees for work already completed, approved expenses, third-party charges, or other non-refundable amounts may remain payable.

We may suspend or terminate services if a client:

  • Fails to make required payments;
  • Provides misleading or unlawful information;
  • Requests work that violates applicable law or platform policies;
  • Abuses or threatens our team; or
  • Materially breaches the agreed terms.
  1. Revisions and Approvals

The number of revisions included in a project will depend on the agreed service package or proposal.

Additional revisions or substantial changes outside the original scope may be charged separately.

Clients are responsible for reviewing and approving content, designs, advertisements, websites, and other deliverables before publication or launch.

Once a client approves a deliverable, Nexora Digital may not be responsible for changes requested later that result from that approval.

  1. Intellectual Property

Unless otherwise agreed in writing, Nexora Digital retains ownership of its pre-existing materials, processes, templates, strategies, internal tools, methodologies, and reusable resources.

Upon full payment, the client will receive the rights to the final deliverables specifically created for the client to the extent agreed in the relevant service agreement.

Third-party materials, fonts, images, software, plugins, music, templates, and other licensed assets remain subject to their respective licenses and terms.

We may display completed work in our portfolio or marketing materials unless the client has specifically requested confidentiality in writing.

  1. Client-Provided Materials

The client represents that they have the necessary rights, permissions, and licenses to provide any text, photographs, videos, logos, trademarks, customer information, or other materials supplied to Nexora Digital.

The client remains responsible for claims arising from materials supplied by the client that infringe another person’s rights or violate applicable law.

  1. Website Content and Accuracy

We make reasonable efforts to keep the information on our website accurate and current. However, website content may contain errors, omissions, or information that becomes outdated.

We may update, modify, remove, or change website content, services, pricing, features, or availability at any time without prior notice.

  1. Privacy

Any personal information submitted through our website may be handled according to our Privacy Policy.

Our Privacy Policy should be read together with these Terms & Conditions.

  1. Confidentiality

Where confidential information is shared between Nexora Digital and a client during a project, both parties should take reasonable steps to protect that information from unauthorized disclosure.

Confidentiality obligations may be further defined in a separate agreement where required.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, Nexora Digital will not be responsible for indirect, incidental, special, consequential, or business losses arising from the use of our website or services, including loss of profits, revenue, data, business opportunities, or goodwill.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

  1. Indemnification

To the extent permitted by applicable law, the client agrees to indemnify and hold Nexora Digital harmless from claims, losses, liabilities, or expenses arising from:

  • Materials supplied by the client;
  • The client’s unlawful use of our services;
  • The client’s violation of third-party rights;
  • False or misleading information supplied by the client; or
  • The client’s violation of applicable laws or third-party platform policies.
  1. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience. Nexora Digital does not control and is not responsible for the content, availability, privacy practices, security, or policies of third-party websites.

  1. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

Updated terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an update may constitute acceptance of the revised Terms, subject to applicable law.

  1. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to our services or these Terms will be handled in accordance with applicable Indian law and any dispute-resolution or jurisdiction provisions contained in the applicable client service agreement.

  1. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact Nexora Digital through the contact details provided on our website.

Nexora Digital
Email: Team@riyakhokhar.com
Phone: +91 9897679301

By using our website or engaging our services, you acknowledge that you have read and understood these Terms & Conditions.

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